• Runs entirely on DC 12V, no inverter needed
• Anderson plug connection for direct dual battery or power station use
• 12V cigarette lighter connection included
• 2.1L bowl capacity (minimum fill 0.6L, maximum 1.6L)
• Multiple drink modes: Slushie, Frosted Cocktail, Iced Frappe, Milk Shake, Chilled Juice, Rinse
• Touch button control panel with LED mode indicator
• Compressor delay-start protection (safe power cycling)
• Low water / empty bowl auto-stop function
• R290 refrigerant, eco-friendly and efficient
• Compact ABS construction built for off-road and camp use
• Self-clean / rinse cycle for easy maintenance
• Operates within Australian voltage range (tested and passed)
• 100W draw, gentle on your battery setup

• 1x 12V DC Slushie Machine
• 1x Anderson plug power cable
• 1x Cigarette lighter power cable
• 1x Stainless drip tray / front grate
• 1x User manual (English)

• Voltage: DC 12V / 9A
• Power: 100W
• Bowl Capacity: 2.1L (min fill 0.6L, max 1.6L)
• Weight: 8.7kg
• Dimensions: 22W x 33D x 38H cm (panel open)
• Refrigerant: R290 / 24g
• Body Material: ABS Plastic
• Cooling System: Compressor
• Working Temperature: Approx -2°C (slushie output)
• Noise Level: Approx 55 dB
• Power Connection: Anderson plug / 12V cigarette lighter
• Recommended Clearance: 7.5cm minimum from surrounding items

Can I run this off my car's cigarette lighter socket?
Yes, the machine comes with a cigarette lighter cable. However, for extended use and best performance, connecting via Anderson plug to a dual battery or power station is recommended.

Do I need an inverter?
No. This machine runs on pure 12V DC power, so no inverter is needed. It connects directly to your 12V system.

How long does it take to make a slushie?
Results vary depending on your liquid, ambient temperature, and fill level. For best results, pre-chill your liquid before adding it to the bowl.

What liquids can I use?
The machine is designed for juice, cordial, and pre-mixed beverages. Alcohol-based drinks can be made using the Frosted Cocktail mode, but high-alcohol content may affect freezing.

What is the minimum amount of liquid I can put in?
The minimum fill is 0.6L. Operating below this is not recommended.

Does it turn off automatically if the bowl is empty?
Yes. The machine has an auto-stop function that triggers when liquid runs low, protecting the unit from running dry.

Can I use it in a hot environment?
Yes, but allow adequate airflow. Keep at least 7.5cm of clearance around the machine for heat dissipation. Performance may vary in extreme ambient temperatures.

What refrigerant does it use?
R290, a natural and eco-friendly refrigerant that is both powerful and low in global warming potential.

Is there a rinse/clean function?
Yes. The machine has a dedicated Rinse mode on the control panel for easy cleaning between uses.

Can I run this off a portable power station?
Yes, as long as your power station supports 12V DC output at sufficient amperage (9A minimum recommended).

User Manual

1-Year Warranty

The 12 volt slushie machine comes with a 1-year warranty. The 1-year warranty period begins from the date of purchase.

What's Covered

• Defective equipment
• Defective cables

What's NOT Covered

• Abuse
• Improper installation
• Alteration to cables (this includes cutting of any cables)
• Remote control batteries
• Accidents
• Water damage
• Improper use
• Labour
• Postage and handling

Warranty is Voided

• The unit is tampered with, damaged or modified in any way
• Cables have been cut or modified in any way
• Device is subjected to over voltage

Delivery & Returns Policy

Shipping

If you order before 12:00pm AEST we aim to get your order out the same day, otherwise it will be dispatched the next business day. Please note that processing times may be extended during trade shows and peak periods.

Delivery Method: We use Australia Post as our primary shipping carrier.

Authority to Leave: If you select "Authority to Leave" at checkout, Polaris is not liable for lost, stolen, or damaged packages once delivered.

Backordered Items:
When an item is on backorder, we'll do our best to provide you with an estimated timeframe.
Please be aware that international shipping and customs clearance may cause delays beyond our control.

As soon as we receive your backordered item, it becomes our top priority. We commit to dispatching your order within 1-2 business days of the stock arriving at our facility.

Receiving your goods
Upon receiving your order, please check that all items are included. While we take great care in packing every order, occasionally errors can occur. If anything is missing, please contact us within 14 days of delivery with photos of what you received so we can look into it promptly.

Please note that claims made after 14 days of delivery cannot be accepted, as we are unable to determine responsibility for missing or damaged items beyond this timeframe.

Refunds

14-Day Grace Period

We understand that sometimes products don't meet your expectations. Polaris offers a 14-day grace period for returns:

• Return items in original, unmodified condition within 14 days
• Refund covers cost of goods only (postage and handling charges are non-refundable)
• Items not in original condition incur a 15% restocking fee

14-30 Day Returns

Products returned between 14-30 days:

• Refund available with 15% restocking fee applied
• Items must be in original condition

After 30 Days

No refunds are processed for returns after 30 days from purchase.

IMPORTANT: Any goods returned in non-original condition will incur a 15% restocking fee, regardless of return timeframe.

Return Policy

Due to the nature of electronics, every item that leaves our warehouse is bench tested to ensure it's in full working order before it reaches you. If you're experiencing issues with your new Polaris product, we're here to help.

Most issues can be resolved quickly by getting in touch with us directly. To help us assist you as efficiently as possible, please do the following before reaching out:

Check for software updates. If your product supports over-the-air updates, please ensure it's running the latest firmware or software version, as this can resolve many common issues.

Record a video of the issue. Send this to us via Facebook, Instagram DM, or email. Seeing the problem first-hand allows us to diagnose it faster and escalate to the manufacturer if needed.

Check your connections and wiring. Ensure all cables, connectors, and mounting points are secure and correctly installed, as loose connections are a common cause of electronic issues.

Note when the issue occurs. Does it happen at startup, after a period of use, or under specific conditions? This information helps us identify the cause much faster.

If any of our suggestions resolve your issue, please let us know as we love to hear it! When we don't hear back from a customer, we assume everything is back in working order. Your feedback also helps us better assist future customers experiencing similar problems.

If we cannot troubleshoot and solve your issue remotely through our support channels, you will need to send the item back to us for assessment. Return shipping costs are at the customer's expense.